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Are your sales reps struggling through multiple programs to take a customer through the sales process? Nonintegrated platforms not only cost sales reps in productivity, but they also silo interaction data, which blocks potential insights.

Make the most of your data wit…

For the Gen Z army flooding the global talent pool, tech and feedback are a top concern when looking for potential companies to work for. They’ve grown up with instant feedback, and they expect that same feedback at work. Adopting the right tech solutions can go a long …

Many companies make the mistake of assuming they need to be large-scale enterprises before they will see an ROI for digital tools like CRM or marketing automation systems. But these tools can save SMBs valuable time and offer insights to increase the impact of a relativ…

The lines of the sales process are blurring. Customers are interacting with companies across multiple channels simultaneously and gathering information from a variety of sources.

In order to be effective, sales reps need an understanding of all these interactions in r…

At Teesside University, the staff have a passion for digital transformation and the many possibilities tech holds. That’s why when it came time to adopt a modern collaboration solution, they knew they needed a broad range of features. With Teams, they can collaborate fr…

Do your marketing and sales departments share the same definition of a quality lead? If not, you’re not alone. This disconnect is more common than you’d think and can lead to inefficiencies and tension between departments.

To be effective, marketing and sales need to h…

Microsoft is internally changing the way they collaborate. But change isn’t automatic. That’s why they spent a lot of time planning their move to their collaboration solution–Microsoft Teams. By creating a plan and adopting a proven strategy, Microsoft cut down on thei…

55% of sales reps think their company’s sales tools are an obstacle instead of a facilitator. That’s because companies often have multiple tools to take a single customer through the sales process. This results in sales reps who are spending more time dealing with sales…

According to a ClearCompany survey, 97% of employees and executives believe lack of alignment within a team impacts the outcome of a task or project. To facilitate communication and alignment in your organization, make sure you have the proper tools for the job. With a …

Is your workplace as diverse as it needs to be? If you’re looking to create a more diverse workforce, there are a few things you can do to ensure you’re getting the right talent. You can start by listening to your employees. Find out where they need support and how to d…

Traditional marketing techniques focus on specific avenues of communication with customers. Customer relationship management (CRM) systems, on the other hand, focus on each individual customer.

Today, as more and more customers base their purchasing decisions on their …

Mashreq Bank is helping their sales reps all across the world realize their full potential.

Mashreq Bank’s sales teams improved efficiency by 60% after connecting their teams and processes across a single platform–Dynamics 365. These increased efficiencies translate …

If you’re looking for an example of what is possible when you give people a chance, look no further than the father and son duo at John’s Crazy Socks. John and his father, Mark, created the company to spread happiness and show the world what employees with different abi…

In an IDG study, 56% of enterprises and 66% of small and medium-sized businesses (SMB) plan to implement a unified communications and collaboration solution. If you haven’t considered upgrading your workplace tools, it’s time to learn the benefits of…

What does effective engagement look like? Contrary to what many sellers assume, it’s not about increasing the number of interactions or even introducing buyers to the most relevant products. Today’s buying process is a combination of self-research by the customer and ke…

Many modern employees work remotely, and more than half of today’s meetings are attended by at least one remote attendee. This can lead to access, sharing, and compliance issues that threaten to compromise employee productivity and engagement. But Microsoft…

If you’re like the average small-to-medium sized business, you’re likely using more than 14 applications to run your business. But if these tools are operating in silos, are they helping or hurting?

At Inspira Technology Group, we think it’s important to use tools that…

Field workers at TGI Fridays can connect to their company network remotely through Dynamics 365, providing efficiencies that can be measured in days rather than hours.

This connectivity means that decision makers have access to the information they need in real time, h…

At gaming computer company, Razer, teamwork is paramount when it comes to engineering new gaming tools. That’s why they use Microsoft 365 and Teams to facilitate communication within their distributed workforce. The single platform for all their collaborative needs simp…